Patch tests.
If you are wanting lash or brow tinting, brow lamination, lash lift or lash extensions  then you will be required to have a patch test.

This must be done at least 48 hours before your appointment

Please note, if its been over 6 months since your last treatment then you will be  required to have another patch test.

General Terms and conditions.

You can now book an appointment via our online booking system or by calling us.

Deposits-
We will require a 25% deposit to secure all appointments. Semi-permanent make up procedures including microblading will require a £40 deposit.

Late arrivals –
If you are more than 10 minutes late to your appointment, your treatment may be cut short, and you will be charged full price.
If the treatment cannot be cut short, then you will be asked to rearrange your appointment and you will lose your deposit.
If you are consistently late, then we may ask for payment upfront.

No shows –
If you do not show up to your appointment, then you will be required to pay 50% of your total treatment cost. This means you will lose your 25% deposit and will need to pay another 25% on top of this to cover our loses. Full payment may be required upon next booking. Please note, all no shows will be recorded.

Cancellations –
If you want to cancel your appointment, this must be done at least 48 hours before your appointment or you will lose your deposit. If you cancel your appointment within 24 hours, then you will be required to pay 50% of your treatment cost. If you cancel before the 48 hours and want a refund, please contact the salon as this is not done automatically and we will need to process the payment. Alternatively, we can keep your deposit on file and take it off your next treatment.

Rearranging appointments –
If you wish to rearrange your appointment, this must be done at least 48 hours before your treatment time otherwise you will lose your deposit. This can be done via our online booking system or by calling us. If you rearrange your appointment before the 48 hours, then your deposit will automatically be moved onto your rearranged appointment.

Right to refuse service-
We have the right to refuse service if you are under the influence of drugs or alcohol, if you behave in a rude or aggressive manner, if you are unable to have treatment due to health reasons, if you have previously left without paying or if you are attempting to receive unprofessional services.

Children on the premises –
Please avoid bringing your children in with you when you visit us. We are trying to ensure a relaxed environment for all our customers.

Age requirements –
For semi-permanent make up procedures you must be at least 18 years old.
For most salon treatments you must be at least 16 years old with parental consent, however there are certain treatments that are excluded. For more info on treatments for minors please contact us.