Lydia is very friendly whilst being totally professional. Lydia is a brilliant beautician and I fully recommend her expertise in all beauty treatments. I was very nervous about having powder brows, especially as an older person, I wanted something that would look natural. Lydia was very patient with me, taking care and time to agree a shape that I would be happy with, whilst providing expertise on the perfect brow for my face. Each step was clearly explained during the process which helped me to relax and Lydia made sure I was comfortable at all times. I was even provided with aftercare pack and instructions. The outcome is that I now have fabulous brows, my friends have said they look fantastic, it makes such a difference to my face, a huge confidence boost! I would definitely recommend Pheonix Beauty to anyone who interested in a beauty treatment. I have also had a lash lift, which is a great treatment for those wishing to make their eyelashes look fabulous, it gives your lashes a bit of a curl upwards, making your eyes look wider with less need for mascara. My lash lift was delivered with the same professional expertise and care as my powder brows. I fully recommend Pheonix Beauty and I am very grateful for their expertise